Things you have been missing while developing an App Like Uber for Tutors

As I have been working on building an app like Uber for tutors, I have realized that there are many things that you may need to take care of while developing an App Like Uber, or delivering a similar experience to your customers.

I think the below-mentioned points are equally important for any other developing organizations too. While you are thinking about a Tutor App Like Uber, do note the below.

1. Are you thinking from your customer's perspective?

Uber as a company is built around driver's and riders' experience. They have been doing surveys continuously to analyze what their users are looking for, why they need this service and how can they improve the service further. Starting from the driver side, they think about which car should be used for which services and how to make the payment process smoother. Similarly, you need to understand what your customer is looking for, why he wants it and how can you improve the service further. Ask them what they want from your service and try to get real-time feedback about their experience with the product.

2. Where is the app hosted?

It is very obvious that you need to keep your customers' data safe and secure. So, where are you planning to host your app? There are sites like Heroku or AWS which can help you in this case. You can refer to their documentation pages for more details on how to host an app on those platforms.

3. Pricing and features:

As I mentioned earlier that you need to understand what your customers want from your service, the same applies to this as well. If you plan to charge your customer X amount of dollars per month, make sure it is clear to them, and they can afford the product. Also, try to give them some features for free, or for a limited period of time. This will make your product more attractive and will help you retain your customers.

4. Customer Feedback:

It is very important to understand what your customer's expectations from the product are going to be, and how much they are willing to pay for that. For e.g. if you plan to deliver a tutoring experience like Uber and charge $30 per hour, it might not be feasible for everyone. You need to ask your potential customers how much they would be willing to spend on the product and what features they expect from it.

5. How are you going to handle payments?

This is one of the most important aspects of your app. You need to choose a method by which payments can be made, at least in the initial stages till your customer base starts growing. As for Uber, they have opted for Cash as well as Credit cards payment options. If you plan to charge your customers monthly, it would be easier for them to pay through Credit cards. If on the other hand, you plan to deliver tutoring services, like Uber where students can book sessions on an hourly basis, Cash will be more preferable.

6. How are you going to handle Tutors?

It is equally important that Tutors know the pay structure and how they will be paid. Are you going to send them a cheque every month or would it be better to connect your business with Paypal, so that Tutors can withdraw their earnings as and when they want to? Also, since Uber charges $25 as commission per ride from its drivers, is the same applies to you? If yes, make sure Tutors are aware of it.

7. Customer Support:

It is one thing to launch your product and another to keep it running. Your customers might face any problem with the product while using it, like connectivity issues or any other bugs that might affect their experience while using your app. Provide them with the support number which they can call in case of issues. Also, have an Email id through which customers can contact you for any queries that might come up while using the app.

8. Overall Profile of the Customer:

This is where the grading of studies comes into play. You need to understand what levels your Tutors will be working at. If you plan to deliver a service like Uber, then it would be ideal if you can provide accommodations in different geographical areas and cities. You might need to hire more tutors who can work in those areas, based on the level of studies and availability of accommodations in that area.

If you are looking to create an app for tutors, there are many things that need to be considered before development can start. From the design of the interface and how it will work with customers’ phones, to what features should be included in your business model, our team has developed a list of must-haves when developing an Uber for Tutor App. For more information on this topic or any other app development services, we at Uber Clone App Company offer the Best Mobile Application Development Services at a very affordable price.